Refund and Returns Policy
REFUND /RETURN POLICY
Returns and exchanges are subject to pay 15% restocking fee.
No goods will be accepted after 14 days from the date of invoice.
Products must be returned to in new condition and are subject to inspection by
ECO IMPORTING U.S.A. Scratched or used products are non-returnable.
The customer needs to return the products in their original packaging.
We will respond to your return request within 72 hours.
If the product meets the return requirements, we will refund money within 3 days after receiving the products.
5% of the paid amount will be applied to all the refunds due to the credit card fees.
Contact us:
Eco Importing U.S.A
7719 Edison Ave
Fontana, Ca 92336
Email: [email protected]
Phone: 856-326-7225
Freight carrier: The customer who requests a return shall bear all freight charges.